If this reference material helps you significantly, consider a donation--$1, $5 or $10 would be greatly appreciated! Thanks.
In supporting Excel for Microsoft, I've had a chance to talk with hundreds
of Excel customers. I did support from January 2002 to July 2003 and
I have seen more issues than an average user will in a lifetime. Note
that my focus is on repairing Excel and some of you are more adept at
chart design, layout and financial theory. So don't expect me to know
everything. My job is to be able to find solutions though research, experimentation
and colaboration.
You'll find many common issues and questions
answered here. Since the lay offs and outsourcing in July of 2003, I've
taken a different career path and this site is now fairly static. Nonetheless,
there is valuable resource material here. Keep in mind that the troubleshooting
techniques were for Excel XP (2002) and Microsoft may have overcome these
issues in the newer versions of the product. -Mark Henri, July 2006
Tip of the Month
August 2003
Retail Rounding-How to make everything end with .09 cents:
Assuming the amount to start with is in A1
=TRUNC(A1,1)+0.09
July 2003
Get Excel support from www.keen.com. Keen is a site for independent
consultants. You simply go on-line, choose your personal technician and then
phone him or her. You are billed by the minute. A typical Excel
issue takes around 7-10 minutes. The
highest rate I've seen was 1.70 a minute so your support call
should run around 15.00. Not bad!
June 2003
It's possible to extract data from a database
directly into Excel accross the internet. It's surprisingly easy
if your web server supporta ASP. I have scripts that allow
extracting data based on an SQL statement. Contact me for
details.
Go to this page and choose your OS and the name of
your Windows directory and run
the two REG files for you system.
Attempt to install the product again
April 2003
Mailing labels in Excel? Well, Excel doesn't support
the creation of mailing labels. However, Word can take
an Excel spreadsheet as a data source for it's mail merge
functionality. Just make sure that your column names are
in row 1 and the data starts in row 2.
March 2003
To determine if there are duplicates in a list--
1. Enter 0,8,2,3,4,5,6,7,8,9 in cells A1:A10
2. In cell B1 enter
=IF(SUM(IF($A$1:$A$10=$A1,1,0))>1,"Y","")
and do not press enter yet.
3. Hold down the control + shift and then press enter one time. The formula will look like this--
{=IF(SUM(IF($A$1:$A$10=$A1,1,0))>1,"Y","")}
4. Copy the formula down to cell B10
A Y will now appear wherever there is a duplicate.
February 2003
Would you like a default worksheet (as opposed to a workbook)
to appear when you insert a new sheet? It's easy but requires
some specific steps to accomplish--
Open a blank workbook
Delete all sheets except for one
Setup the sheet with the desired formats, printer settings, options, etc.
Click on 'File, Save As', select template from 'Files of Type'
Change the name to 'sheet' (without the extent; it will add it automatically)
Change the save in location to c:\program files\microsoft office\office\xlstart or one of the other startup (XLSTART) folders used by Microsoft Excel.
Click save.
January 2003
Back up your spreadsheets regularly. Don't work from a floppy
disk or across a network connection; it's very risky. If the
connection fails, the spreadsheet will corrupt instantly.
December 2002
Spend some time with your families and stop doing spreadsheets
for a little while.
November 2002
Install the shareware version of WinZip, you can get it at
www.winzip.com.
It adds menu items to Windows Explorer for fast and easy
zipping and emailing.
October 2002
Though calling Microsoft for support is a good idea, those wishing
to save some money should first go to
www.mrexcel.com
and register with the on-line forum. In it, you can enter your
question and you'll find others
who are willing to help. Remember, if all else fails, Microsoft
Support is there.
August 2002
Here's
how to create and use a macro
in Excel. It's written in Visual Basic and stored with the
workbook. You could also add it to a personal collection of
macros. Want more? Well, I'm starting
my own macro collection
focusing on getting specific tasks done. Also, check out the
ones from
Julian's Excel Solutions.
Free Knowledge
Microsoft provides an excellent resource on line called the
knowledge base (KB) and their articles can help with many of
the issues you'll face with Excel. Here's a link to
the most common KB articles.
Here's a cool link to another Excel site, this one deals with
slow response/save/open issues-
click here
Insider Information
If you are adventurous and don't mind a candid discussion of
the typical customer issues that I face every day, read my
insider's
page. Also, here's the
Excel standard troubleshooting steps
that we use.